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AI agents

What AI agents can do, where they break and what risks they bring into a company, security included. Without the hype that usually comes with them.

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AI Agents: What They Are, How They Work and What They Are Really For in an SME
Latest article 17 Aug 2026
AI agents

AI Agents: What They Are, How They Work and What They Are Really For in an SME

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An agent is not a chatbot with a new name: it is a system that receives a goal, picks the steps itself and uses real tools, which means it can get them wrong. That is what makes the topic interesting and risky at once: the same autonomy that saves hours is the one that, without limits, writes in the wrong place.

Here you will find what they can do today, the typical ways they break (hostile instructions hidden in data, permissions that are too broad, no record of what they did) and why a significant share of agent projects gets cancelled before reaching production.

5 articles in this topic, updated 17 Aug 2026

Frequently asked questions

A chatbot answers, an agent acts: it reads systems, takes intermediate decisions and writes somewhere. In practice that means an agent needs tight permissions, limits, and a log of what it did.
They become safe with minimal permissions, an isolated environment and a person approving the operations that matter. The most underestimated risk is prompt injection: hostile content arriving through data and executed as if it were an instruction.
Because they start from enthusiasm for the technology rather than from the cost of the work they are meant to replace. Without that number the project cannot be defended, and it dies at the first cost review.

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